Changes and cancellations for BOGOHO Rewards bookings are subject to supplier rules and may incur fees. Amendments can include both OVC and supplier charges, while cancellations may result in significant costs depending on timing and booking type. Travel insurance is strongly recommended to help protect against unexpected expenses.
Changes, Amendments & Cancellations
Understanding how changes and cancellations work can help you plan with confidence and avoid unexpected costs.
Changes & Amendments
- All changes are subject to availability and the rules of the travel supplier, such as the cruise line or tour operator
- Approved changes may incur:
- An OVC amendment fee
- Additional supplier fees
- Some bookings cannot be changed close to departure
- Amendment fees may be up to AUD $115 per person, depending on the product booked
Cancellations
If you cancel your booking:
- Cancellation fees may apply and can be up to 100% of the booking value
- Fees depend on:
- The type of product booked
- How close the cancellation is to your travel date
- Supplier cancellation policies
Typical Maximum OVC Cancellation Fees
- Hotels (land only): Up to AUD $55 per person
- Cruises, tours, or holiday packages: Up to AUD $275 per person
Refunds, if applicable, are processed in line with the supplier’s cancellation policy and timing.
Travel Insurance (Strongly Recommended)
We strongly recommend comprehensive travel insurance to help protect against unexpected events, including:
- Cancellation or changes
- Medical expenses
- Lost or delayed luggage
- Unexpected travel disruptions
Insurance must meet the terms of your policy and supplier requirements.
Why It Matters
Understanding these policies helps you:
- Avoid unexpected fees
- Make informed decisions when changing or cancelling
- Protect your investment with the right insurance
Important Reminder
All changes and cancellations are subject to supplier terms and conditions. Always review your booking details carefully before confirming or making any amendments.